|
10
Commandments of Project Management
In our
increasingly project-centric world, the productivity to be gained
by good project management is far too promising to ignore. But for
most companies, shifting to a project-oriented management structure
represents great change, and people resist change, regardless of
the benefits that it may bring. Rules and guidelines are needed,
so I’ve devised these commandments. By following them, your company
can position itself to enter the promised land of project-based
culture.
I Thou Shalt
Narrow Project Scope
Nothing is worse
than the never-ending project. It can suck up resources and exhaust
even the most resilient teams. To keep projects tight and focused,
carve larger efforts into smaller projects that have achievable
deliverables and can meet deadlines. In the long run, a series of
small wins has more impact on the organization than a big bang that
never sounds.
II Thou Shalt
Not Suffer a Fat Team
The
best way to get off to a good start is to ensure that the project
team is the right size. Larger teams are more difficult to motivate
and manage, and personalities can get in the way of the work. There
is no optimum team size, though a good rule of thumb is a role for
every person and a person for every role. But if team members need
to play more than one role, that’s OK. If you err, err on the side
of a smaller team.
III Thou Shalt Require Full-Time Business Participation
To
ensure that the desired results are delivered, the business perspective
must be represented on a full-time basis. Moreover, if business
leaders want the best and brightest from IT working on their initiatives,
they need to provide the same from the business side. By committing
full-time resources to every project, business leaders confirm that
project work is important.
IV
Thou Shalt Establish Project Review Panels
A
project review panel is a project team’s governing body, addressing
issues of business policy and strategic direction while assisting
in the removal and avoidance of project roadblocks and pitfalls.
Typically, midlevel business and IT managers from the involved areas
participate in biweekly project status meetings. To ensure flow
and continuity, any problems identified during these meetings are
assigned to project-review panelists, who address them while the
project team carries on with its work.
V
Thou Shalt Not Provoke Burnout
It’s
not unusual for project staff to become both mentally and physically
exhausted by the stress and struggle of the work. Be sensitive to
this and take precautions to avoid it. One common contributor to
burnout is serial project assignments. Organizations tend to assign
the “usual suspects” to every high-visibility initiative. If you
find that certain people come off one project only to be assigned
immediately to another, you may want to consider creating some policies
that limit or monitor such staff use.
VI Thou Shalt
Seek Outside Assistance as Needed
Using outside project
experts is another way to prevent burnout. Besides augmenting project
teams, outsiders can often provide valuable new ideas, perspective
and energy. It’s essential to bring the right consulting support
into a project at the right time. Specialized technical or business
expertise is one type of support; project management expertise is
another. Be sure to consider where a given project team is in both
its project plan and overall experience curve before deciding on
a specific type of external resource.
VII Thou Shalt Empower Project Teams
Project teams struggling
to meet deadlines should not be expected to perform pro forma activities
such as filing time sheets or attending departmental status meetings.
Rather, they should be empowered to do whatever it takes to get
a superior job completed on time and within budget. People will
work harder in a trusting environment where expectations are well
understood and individual initiative is valued.
VIII Thou Shalt Use Project Management Tools
Mundane project management
work can be automated. Look for tools that offer project tracking,
task management, workflow administration and resource-analysis support
on an intranet-based platform that promotes information-sharing
and communication. But remember, using technologies that add another
layer of complexity to an already challenging project is not a good
idea.
IX Thou Shalt
Reward Success
All project participants
should be recognized in some positive way for their toil and personal
sacrifice. The rewards need not be extravagant. Sometimes a sincere
letter of commendation from a corporate officer is enough. More
significant forms of gratitude such as tickets to ballgames, theater
evenings, extra vacation time and financial bonuses should also
be considered if results warrant them.
X Thou Shalt Not
Tolerate Quick-and-Dirty Work Efforts
Solid project management
policies should obviate the temptation to indulge in quick-and-dirty
project work, which only leads to error, waste, rework and frustration
Source: Computer
Today
Contributed by:
Harjot Singh Chaddha
Sr.VP Marketing
|