1. Appreciate and acknowledge
your team members.
When a member does a job well, make sure you notice it, and acknowledge
her or him for it. Never let the opportunity to appreciate good
work go by.
2. Never, ever, shout / insult / humiliate anyone on your team.
If you are annoyed with someone on your team, or they have done
something wrong, make sure you keep your cool, especially in public.
If you humiliate someone, he or she will hold a grudge against
you, and their work will suffer too.
3. Create a culture where mistakes are OK.
If you don't make mistakes, chances are you are not stretching
yourself. If your staff are allowed to feel that mistakes are
part of reaching for new highs, rather than something to feel
bad about, or shamed for, then they will take more risks on your
behalf.
4. Know your team.
Take time to get to know your staff, who they are, who is important
in their lives, etc. Be interested in them as people, not just
as workers.
5. Don't hide behind your position.
Be human and friendly with your staff - that way you will all
be able to support and encourage each other when things are tough.
6. Be approachable.
Allow your staff to feel that they can come and talk to you about
sensitive issues, about inside- and outside-work difficulties,
and that you will respect them, and not hold what they share against
them.
7. Admit your mistakes.
If you get it wrong, say so. Your team will respect you more if
you are able to admit your mistakes, and then set about sorting
out a solution.
8. Listen in such a way that your members will talk to
you.
Often people feel afraid of, or intimidated by, management. Make
sure you show people that you are willing to listen to what they
have to say, that they are important and worthy of your time.
9. Clear communication
It is your responsibility to ensure that people understand your
requests - so communicate clearly, and ask if people have understood
what you are asking for.
10. Treat everyone respectfully and courteously at all times.
Everyone who works for you is a valuable human being who deserves
respect. A manager is only as good as how she or he treats the
people on her or his team.
Contributed by:
Ramanan
